Hartz Phone Numbers and Emails

Toll-Free Number:

  • (800) 275-1414
Send Message

Customer Service:

  • (800) 929-3566
  • (201) 271-4800

Jobs/ Career:

  • (800) 354-0407
    ext 120

Legal:

  • (212) 216-1135
    DMCA Inquiries

Hartz Emails:

Customer Service
Legal
DMCA Inquiries, GDPR Inquiries
Is this your business?
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Contact Information

Hartz Website:

Hartz Help Center:

Corporate Office Address:

The Hartz Mountain Corporation
400 Plaza Dr.
Secaucus, New Jersey 07094
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00AM-5:00PM (EST)

More contact details

Hartz Rating Based on 33 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Price Affordability
Value for money

Rating stats

Rating trend

How Good is Hartz's Customer Service?

Karen M Cxj
Karen M Cxj
Feels Disappointed | Feb 11, 2024

No experience with Hartz. All I did was fill out page after page of forms. All I wanted to know was how much salt was in a package of chicken Delectables. Then pissed off came on and wanted to charge me to answer my question. I was stunned.

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Ajai Ije
Ajai Ije
Feels Neutral | Oct 26, 2022

Very friendly and knowledgeable. D
She was efficient and handled.my issue promptly

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Summary of Hartz Customer Service Calls

166 TOTAL
CALLS
00:22 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hartz?

Product/ Service Question:

  • “Calorie information of product”
  • “Some problem with product”
  • “Product issue”

Request for Information Question:

  • “Questions on which side of the collar is against the dogs skinto put the collar”
  • “Money back request”
  • “Ear mite med got on outside of ear concerned”

Payments and Charges Question:

  • “Payment”
  • “Bill”
  • “Ask for coupons”

Shipping and Delivery Question:

  • “Wrong item mailed”

Other Question:

  • “Customer complaint”
  • “Salt content in Delectables”
  • “My Maltese is deathly ill from your Pinkies Real chicken chews made in China & Thailand”

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