Hartz
Hartz Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hartz has 1.7 star rating based on 36 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Price when you cut quality, Cats want this product, Great until recently improved.
Cons: Defective products, Damage this has caused to my pets, Dog gets sick.Recent recommendations regarding this business are as follows: "Waste of money", "DO NOT BUY", "Nope", "Do not buy", "Call to ask".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hartz has 1.7 star rating based on 36 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Price when you cut quality, Cats want this product, Great until recently improved.
Cons: Defective products, Damage this has caused to my pets, Dog gets sick.Recent recommendations regarding this business are as follows: "Waste of money", "DO NOT BUY", "Nope", "Do not buy", "Call to ask".
Most users ask Hartz for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Hartz Reviews
"Poor service"
Went through the drive thru had to repeat the order 3 times he was talking to other workers while trying to take my order and I finally told him when he was...
"Doesn't work"
I bought a double pack of flea and tick collars for my cats. They have fleas really badly and my husband thought this would work to get rid of the flea...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Virginia Beach, Virginia
Doesn't work
I bought a double pack of flea and tick collars for my cats. They have fleas really badly and my husband thought this would work to get rid of the flea problem.
- Dont smell
Preferred solution: Full refund
User's recommendation: Waste of money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Batesville, Mississippi
Lethal
Still waiting for compensation
We rushed him to the hospital where he was given iv fluids and bathed several times to remove the medication residue from his body. The vet confirmed that he was having an adverse reaction to the medication and said there is no antidote and it was just us waiting to see if he would make it. We were heartbroken watching him shake uncontrollably for over 20 hrs straight. We brought him home, held him, fed him sugar water every 30 minutes throughout the day and night.
Prayed. Finally, at about 6am the following morning, he stopped shaking and subsequently regained his balance at about 9am. We bathed him again. Kobe survived .
He was one of the lucky ones who made it. Please read up on these products and keep a close watch on your pets if you decide to use it.
Im sharing this to warn all doggie and kitty parents to be aware of this devastating and potentially lethal side effect of these medications. A warning should be a black box warning, but its only in small print. Please keep close watch on your furry babies after administering these meds.
These side effects can happen anywhere from minutes to 72 hrs later and even if theyve had it before without an issue, per our vet. So many reports of adverse reactions , many resulting in deaths, have been filed against Hartz flea/tick products.
The flea collars have been reported to have a lot of incidences of adverse reactions as well.
. - Potential of severe or lethal adverse reactions
Preferred solution: Would like my vet bill reimbursed to me
User's recommendation: Be wary!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Furious
When harts cat/kitten flea product was applied to 11 week old kittens it when from bumps all over to raw I'm furious. Have contacted the company directly waiting for reply doubtful anything will happen
User's recommendation: DO NOT BUY
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Malone, Florida
The product ate up my fur baby cat skin and burned off all the hair
I bought this hartz ultra guard topical flea and tick prevention for my fur baby cat after using as directed 3 days later I seen it burned off all the hair and into the skin i took soap and water and washed off what I could it's still raw and it's been a week now and Hartz will not answer me emails.
User's recommendation: Do not buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Murfreesboro, Tennessee
Flea meds pp23631
Made my cats fur fall out all I was told it was a allergy cool its been 2 months now shes got bald patches everywhere and all Im told its a allergy well her fur shouldnt be missing in MULTIPLE places legs belly shoulder blades I dont understand how this is ok and no one will do anything about it whats wrong with this world thats my baby and got sold some crap meds or whatever happend but to tell someone oh well nuthin we can do is wrong pics show whats goin on she looks like she has mange it was like 2 months ago when I called and complained about to call again sense its so much worse
- Makes fur fall out
Preferred solution: I need a vet bill paid to take my cat to the vet because she looks like she has mange
User's recommendation: Don’t use them at all
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Eau Claire, Wisconsin
Hartz pet product injury’s
I use the hearts, flea and tick collar for cats and it ate all of my cats hair off of her whole neck and all the way to the meat and I have spent up to $1200 so far in emergency veterinary bills and still unable to find out if my pet is going to live most pets that this happens to from the hartz products Die so Im really hoping that I can get some kind of representation and get this company to stop producing dispensing poison to the consumers that are very dangerous to pets.
There have been several cases, thousands and thousands of people having the same exact issue with the deteriorated meat off of their pets due to the contact of this product, and the outcome is not good for much of them. It has been going on for years and years and years and I do not get why they are allowed to proceed with this foul practice. Please help me get some guidance, I am trying to get more victims together to start a movement if anyone can help with this Advise
User's recommendation: Do not buy hartz products for pets that you care about
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Delectables Savory Broth
Hello! I have two adorable cats who LOVE 'Savory Broths'.
Unfortunately, I don't adore the package that they come in. It's both messy and difficult to dispense fast enough. You need to scrape out the contents with a spoon in order to retrieve all the content.
Would you consider packaging these in a bowl-type thing? I would even pay more, because my cats love these so much.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Eau Claire, Wisconsin
Poisoned my cats and gave them chemical burns around their neck all the way to raw meat
I put these collars on my cats that are five years old on November 23, 2023 and on December 3, 2023 I noticed that my cats necks were raw meat and there were no hair any longer on their necks. They have chemical burn severely and has cost me over $1200.00 at the vet so far and we are not certain if theyre going to live.
The problem with this product is that its killing thousands and thousands of pets each year.
It Is very well documented that there are so so many pets that go through this burning process and being poisoned, and actually mostly they die. There are thousands of cases of injured and dead pets due to this.
HARTZ IS NOT BBB APPROVED
Photos are Graphic of my pets injury.
- Poisoned my cats and burn off the fur and meat around their neck
Preferred solution: Lawsuit and actions to stop this company from distributing poison to our pets.
User's recommendation: DO NIT PUT HARTZ PRODUCTS ON ANY PET THAT YOU CARE ABOUT
This company say that this is the opinion of mine but it is a fact what happened to my animals and I have another vet appointment on the 7th of December
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Verified Reviewer
Ultra Guard Products
Good evening,
My name is Zoraida Garcia Santiago, I have been using hartz flea and tick collar and the shampoo. I am a dog mom and have 4 american bullies. I'm contacting your company to let you know that your products have physically harm my dogs and I will be following up with legal representation.
Preferred solution: They need to take full responsibility for the damages their products have created.
New Caney, Texas
Poor service
Went through the drive thru had to repeat the order 3 times he was talking to other workers while trying to take my order and I finally told him when he was ready then let me know. After ordering I pulled up to the window and had to repeat the order again after I paid for the order and then he brought the drink and handed us a non wrapped straw?
I asked for one that was in a wrapper he said they dont have any, we refused the straw a little while later he came back and said they were out of chicken and had to cook more, he should have told us that before we paid we sat there for a while then a female came to the window and asked what our order was? I couldnt believe it! Dont seem like they understand English well? The place is filthy looking needs remodeling bad, windows are filthy also, I wrote that place off, if I cant shop at a place where they cant understand English no use shopping there anymore.
We asked for separate orders well they put everything in one bag after I asked numerous times to put it in separate bags I handed it back and had them put it in separate bags?
I dont have to put up with this kind of service and I wont. The hartz chicken is located in New Caney, Texas 77357 2**** us highway 59 281-3**-**20.
User's recommendation: Nope
Calorie information of product
Im pissed. I want to know the calorie count for a 1.4 ounce package of delectables bisque with tuna and chicken
Philadelphia, Pennsylvania
My dog is very sick
I never use a flea and tick collar on my dog about a month ago I purchased Hartz Incontrol felea&tick comfort technology a couple of weeks later my dog got very ill she is still very sick my dog is black and now her color is brown took her to the vet they told me to take the collar off now my dog is on cap HALEXIN 500 mg CARPROFEN 100 mg and still is not getting better she falls down the stairs The product got into her bloodstream and liver now they want to take an ultrasound to see if it got into any of her kidneys uterus or any other parts of the body thats gonna cost me $500 and I dont have that so I did a go fund me account and no responded. My dog is 14 years old.
She never had a problem in her life until I put this collar on her.
I need help I want to join the lawsuit. This is my baby I need her to get better.
User's recommendation: Do not buy this product. It’s dangerous for your pet.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Washington, Missouri
My Maltese is deathly ill from your Pinkies Real chicken chews made in China & Thailand
Our Maltese is close to Death from your Poisoned treats Made in China and Thailand. Called your Defense Counsel, Amy in New York.
You your *** covered. You won't want to with me.
Guaranteed. Also going after Menards selling this toxic *** killing my Maltese Sam Death is Prominent
Memphis, Tennessee
Salt content in Delectables
Cat drinking much more water since using your product. I bought the chicken Delectables Stew.
Please tell me the salt content so I can advise my vet to see if he can continue with this product.
I would appreciate a quick response to nerakdmcc@***.com or a call at 281-923-****. Thank you.
- Dependable
- Too many questions on this form
Preferred solution: Information response
User's recommendation: Call to ask
Albany, Oregon
Flea collar
I am so disgusted with your colors for cats it has made my cats neck bald and bleeding from your so called great fle collar then they decided to ignore me wow what a fabulous company
Monroe, Michigan
Cat is dying from flea product
Got no help we used your product & our cat start foaming from mouth immediately & is at vet dying.need help
User's recommendation: Don't use these products
About
Hartz is a privately owned company which specializes in manufacturing of products for pets. It was founded by Max Stern and Gustav Stern in 1926. The headquarters is based in Secaucus, New Jersey, United States. Hartz offers products for dogs, cats, birds, reptiles, and fish. Customers can order toys, training aids, grooming, and health & wellness items. It is also possible to purchase accessories. Hartz has a chain of distributors nationwide. The company accepts returns. It has the Hartz Mountain Research Center where veterinarians, entomologists, engineers, chemists, and nutritionists research and develop new pet care products. Hartz offers coupons with discounts for different products.
Hartz is ranked 155 out of 796 in Pet Stores category
USA
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Wow! I am so sorry to see your fur baby go through that.
I’m glad he pulled through. I’m hoping you took action against this company? I don’t use any type of flea medication on my cats. They don’t go outside.
I didn’t use any on my dog either when my dog Hank was alive. I don’t trust any of it.
I foster and I guess I don't know what people do to keep these things from making their way into your house/bed if they do not use preventatives .
What did people do before these were invented? Actually there are a few safer ones eg revolution
Don't like using these meds or the annual jabs for dogs but unfortunately kennels and dog boarders won't take them unless they're upto date with all their innoculatiins and kennel cough too. All this pesticides
These should be banned as many others !!!
It needs taken off the market. How many does it have to kill before you do.
I’m 72 years old and I remember it doing that to cats and dogs when I was young. It was flea dip then
We have a German Shorthair Pointed that had a terrible seizure from that flea and tick medicine. I choose no longer to give my dogs poison.
So happy Kobe is ok
Our 7 year old Pug had a seizure after giving him this…NEVER again.
I have never and will never put any type of sprays etc.. or give my dogs medication for fleas or ticks, go natural on everything you can including making their food.